Privacy policy

Privacy Policy

Website: store.myhomesrl.com  |  Last updated: December 15, 2025
Summary: This Privacy Policy explains how store.myhomesrl.com collects, uses, shares, and protects personal data when you browse, shop, or interact with us, and describes your privacy rights.

(1) Who We Are

This website is operated by store.myhomesrl.com ("we", "us", "our") We sell apparel and related products to customers in multiple countries/regions.

If you have any questions about this policy or your data, contact us at privacy@store.myhomesrl.com.

(2) Scope

This policy applies to personal data we collect through our website, customer support, marketing communications, and related services. It does not cover third-party websites or services we do not control.

(3) Personal Data We Collect

Category Examples How We Collect It
Identifiers & contact details Name, email address, phone number, shipping/billing address When you place an order, create an account, or contact support
Order & transaction data Items purchased, order history, returns, refund status, payment confirmation When you buy or return products
Device & usage data IP address, browser type, pages viewed, clicks, timestamps, referral URLs Automatically via cookies and similar technologies
Customer support communications Messages, emails, chat transcripts, photos you send (e.g., damaged item) When you contact us
Marketing preferences Subscription status, email opens/clicks (where supported) When you opt in/out or interact with emails

We do not intentionally collect sensitive data (e.g., government ID numbers, health information). Please do not send sensitive information to us.

(4) Payment Information

We use third-party payment processors to handle payments. We generally do not store full payment card numbers on our servers. Payment processors may collect and process payment data according to their own privacy policies.

(5) How We Use Personal Data

  • To provide the service: process orders, ship products, manage returns/refunds, send transactional messages.
  • Customer support: respond to inquiries, resolve issues, prevent fraud.
  • Site operations: maintain security, debug, and improve performance and user experience.
  • Marketing: send promotional emails where you have opted in or where permitted by law; measure marketing effectiveness.
  • Legal compliance: comply with laws, accounting obligations, and lawful requests; protect our rights and users.

(6) Legal Bases (Where Applicable)

Depending on your location, we rely on different legal bases to process personal data, such as:

  • Contract: to fulfill your order and provide requested services.
  • Legitimate interests: to improve our services, prevent fraud, and secure our systems.
  • Consent: for certain marketing communications and non-essential cookies (where required).
  • Legal obligation: to comply with tax, accounting, and other legal requirements.

(7) Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to operate our site, remember preferences, provide shopping cart functionality, analyze traffic, and (where permitted) deliver marketing.

  • Essential cookies: required for site functionality (e.g., checkout, security).
  • Analytics cookies: help us understand usage and improve the site.
  • Marketing cookies: may be used to show relevant ads or measure campaigns (where applicable).

You can control cookies through your browser settings and, where available, our cookie preferences tools. Disabling certain cookies may limit site functionality.

(8) How We Share Personal Data

We may share personal data with:

  • Service providers: payment processors, shipping carriers, logistics partners, customer support tools, IT hosting, analytics providers.
  • Affiliates: if we are part of a corporate group (for operational purposes consistent with this policy).
  • Legal and safety purposes: when required by law, to respond to lawful requests, or to protect rights, safety, and prevent fraud.
  • Business transfers: in a merger, acquisition, financing, or sale of assets (with appropriate safeguards).

We do not sell your personal data in the traditional sense. If your jurisdiction defines "sale" or "sharing" broadly (e.g., certain advertising practices), you may have the right to opt out where applicable.

(9) International Data Transfers

Because we operate internationally, your personal data may be transferred to and processed in countries/regions other than where you live. We take steps to ensure appropriate safeguards (such as contractual protections) where required by law.

(10) Data Retention

We retain personal data only as long as needed for the purposes described in this policy, including to comply with legal, accounting, or reporting obligations, resolve disputes, and enforce agreements.

(11) Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no method of transmission over the internet or electronic storage is 100% secure.

(12) Your Rights and Choices

Depending on your location, you may have rights such as access, correction, deletion, portability, restriction, objection, and the right to withdraw consent. You may also have the right to opt out of certain targeted advertising or "sale/sharing" as defined by local laws.

  • Account information: You may update certain details through your account (if available).
  • Marketing emails: You can unsubscribe via the link in our emails or contact us.
  • Requests: Email privacy@store.myhomesrl.com with your request and order/account details.

To protect you, we may need to verify your identity before fulfilling certain requests.

(13) Children's Privacy

Our services are not directed to children under 13 (or the age defined by applicable law). We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us to request deletion.

(14) Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated"date reflects the most recent revision. Material changes will be posted on this page and/or communicated as required by law.

(15) Contact Us

For privacy questions or requests: