Terms of service
Terms of Service
(1) Overview
These Terms of Service ("Terms") apply to your access to and use of store.myhomesrl.com (the "Site") and any related services provided by us. "You" means the individual using the Site and/or placing an order.
(2) Eligibility and Account
- Age: You must be at least the age of majority in your jurisdiction to make purchases.
- Account security: If you create an account, you are responsible for maintaining the confidentiality of login credentials and all activity under your account.
- Accurate information: You agree to provide accurate and complete information for purchases and communications.
(3) Orders, Pricing, and Availability
3.1 Order acceptance
Your order is an offer to purchase. We may accept, reject, or cancel orders at our discretion, including due to suspected fraud, pricing errors, stock issues, shipping restrictions, or legal/regulatory constraints.
3.2 Pricing and errors
Prices are shown on the Site and may change at any time. We strive for accuracy, but errors may occur (e.g., incorrect pricing, descriptions, images). If an error affects your order, we may contact you to confirm or cancel and refund.
3.3 Promotions
Discounts, promo codes, and free shipping offers may be subject to eligibility rules, limits, and expiration dates. Promotions cannot be applied retroactively unless explicitly stated.
(4) Payments
We accept payment methods shown at checkout via third-party payment processors. By submitting payment information, you represent that you are authorized to use the payment method.
We do not generally store full payment card details on our servers. Payment processors handle payment data under their own terms and privacy policies.
(5) Shipping and Delivery
Shipping timelines, fees, and destination availability are described in our Shipping Policy. Delivery dates are estimates and not guarantees.
- Customs/duties/taxes: International orders may incur import fees payable by you unless stated otherwise at checkout.
- Address accuracy: You are responsible for providing a complete and correct address.
Please review: Shipping Policy.
(6) Returns, Refunds, and Exchanges
Return eligibility, timeframes, and procedures are described in our Return & Refund Policy.
Please review: Return & Refund Policy.
(7) Product Information, Sizing, and Care
Apparel sizing can vary by style, fabric, and cut. Size charts and model information are provided as guidance, but may not guarantee fit. Colors may differ due to monitor settings and lighting.
- Care instructions: Follow garment care labels. Damage due to improper care may not be eligible for return as "defective".
- Minor variations: Minor differences in color, texture, or pattern placement may occur and are not necessarily defects.
(8) Prohibited Uses
You agree not to:
- Use the Site for unlawful purposes or in violation of applicable laws.
- Attempt to gain unauthorized access to the Site, accounts, or systems.
- Interfere with security features, scraping protections, or site operation.
- Upload or transmit malware, harmful code, or abusive content.
- Engage in fraud, chargeback abuse, or other deceptive practices.
(9) Intellectual Property
All content on the Site—including text, graphics, logos, photos, designs, and software—is owned by or licensed to store.myhomesrl.com and protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without prior written permission.
(10) User Content (Reviews, Photos, Submissions)
If you submit reviews, comments, photos, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display such content for operating and marketing the Site, subject to applicable law.
You represent that you own or have the necessary rights to submit the content and that it does not violate third-party rights or laws.
(11) Privacy
Our collection and use of personal data is described in our Privacy Policy: Privacy Policy.
(12) Disclaimer of Warranties
To the fullest extent permitted by law, the Site and products are provided "as is"and "as available"without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
(13) Limitation of Liability
To the fullest extent permitted by law, store.myhomesrl.com and its affiliates, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from your use of the Site or products.
Where liability cannot be excluded, our total liability will be limited to the amount you paid to us for the relevant order, except as required by applicable law.
(14) Indemnification
You agree to indemnify and hold harmless store.myhomesrl.com from claims, damages, liabilities, and expenses arising out of your use of the Site, violation of these Terms, or infringement of any rights of a third party.
(15) Chargebacks and Payment Disputes
If you have an issue with an order, please contact us first so we can try to resolve it. Unjustified chargebacks, chargeback abuse, or fraud may result in account restrictions and may be reported to relevant services.
(16) Governing Law and Dispute Resolution
These Terms are governed by applicable laws as determined by the relevant jurisdiction rules. Where permitted, disputes should be resolved in good faith through customer support first. If unresolved, the parties may pursue formal dispute resolution consistent with applicable law.
(17) Changes to These Terms
We may update these Terms from time to time. The "Last updated"date reflects the latest revision. Continued use of the Site after changes means you accept the updated Terms.
(18) Contact Us
- Email: support@store.myhomesrl.com
- Website: store.myhomesrl.com